Show HN: Talk to Users – Get point-and-click feedback from your users

by zefion 1/6/2015, 4:22 PMwith 29 comments

by rudolf0on 1/6/2015, 7:56 PM

Looks quite cool and useful. I think a simple and clear demo page (for unregistered users) link near the top would also be nice, to see exactly what interface users are getting.

edit: And 2 seconds after posting that, I just realized you can click the bottom right to achieve that. I'm not sure if that's a UI flaw or me just being blind/too busy with work. I scrolled down pretty quickly and the white-background-on-white-background caused my eyes to glaze over it, I think. Maybe a slight background tint for the box would make it stand out a bit more.

by cr3ativeon 1/6/2015, 4:50 PM

Heh - I used it to submit a bug! It looks like your body font is Open Sans, but that's not a default system font for me, and so it falls back to serif. You might want a webfont or to check the webfonts are loading correctly.

Nice system - it was a pleasure to submit a bug through it!

by Urgoon 1/6/2015, 7:54 PM

About to launch some new features on my site (Social Blade) and was going to open it up to allow some of our power users to beta test it this weekend. Looks like your tool may help them report bugs so giving it a shot. Thanks :)

by treystouton 1/6/2015, 6:09 PM

Very cool idea. Would be nice if there was some way to see a summary. Maybe it gets like a little mini-dashboard somewhere on the screen, and then I can click it to hide/show all notes, edit existing ones, or maybe even see all notes across pages on the domain.

by sdrothrockon 1/7/2015, 5:18 AM

Do you have example screenshots? How are user comments displayed on it? It seems like it might be difficult to see what users are talking about/frustrating for them to make it so that the text box doesn't cover what they want to describe.

by iqonikon 1/6/2015, 10:25 PM

Sorry but this needs touch support, right now it displays well on my iPhone but I cannot 'click' anything. Once you support mobile I will use it in my projects to see how it goes.

by peaon 1/6/2015, 5:20 PM

Hey guys, I'm one of the founders of TalkToUsers. If you've got any questions, just hit us up here or ping me at leo@kivo.com!

by samteeeeeon 1/6/2015, 6:01 PM

The "I've finished" button didnt work for me, after I cancelled the addition of a comment. Using Chrome on Windows 7.

by Kiroon 1/6/2015, 8:39 PM

Nice! How does the screenshot thing work?

by Kiroon 1/6/2015, 8:39 PM

Very nice. How does the screenshot thing work?

by Kiroon 1/6/2015, 8:39 PM

Nice! How does the screenshot thing work?