I'd like to add one that I don't know if it works because sometimes you have to but:
- Do not summarize the opposing point of view beyond the other person's statements.
That one always seems to be the start of a mess. Folks showing up with "I was told..." and so on and it's always some dishonest BS.
I'd like to add one that I don't know if it works because sometimes you have to but:
- Do not summarize the opposing point of view beyond the other person's statements.
That one always seems to be the start of a mess. Folks showing up with "I was told..." and so on and it's always some dishonest BS.