Just about every help desk company is working on some kind of GPT integration that's both customer-facing and agent-facing. Intercom comes to mind:
https://www.intercom.com/ai-bot
https://twitter.com/destraynor/status/1635705915595685902
Sort of. I use GPT-4 through Cody.ai to handle queries against a large knowledge base on my site Gnow.ly
Just about every help desk company is working on some kind of GPT integration that's both customer-facing and agent-facing. Intercom comes to mind:
https://www.intercom.com/ai-bot
https://twitter.com/destraynor/status/1635705915595685902