Hi HN,
I tried editing a subdomain's CNAME record and it was not editable (API returned "Duplicate entry"). So I deleted that record and tried creating again. Same error. Now our old record is gone and I can't create new one. I spoke with the support and they created a record for `subdomain.example.com.example.com` instead of `subdomain.example.com` from backend (lol). When I pointed it out, they politely said they cant do anything about it .
Now I can do nothing to revert what I did. This was a subdomain used by few people in the company so it didn't cause any major problems. But it would have been disastrous otherwise(Some of our pings are already failing).
We will be transferring the domain to another registrar ASAP.
I would recommend anyone having a GoDaddy domain to transfer to another registrar. More examples: https://old.reddit.com/r/godaddy/top/ Rant over.
GoDaddy has never been a good domain registrar. They have horrible practices. Sell our data. And buy the domain you did a lookup for in their website and try to sell it to you for more money. Not a service to use in so many ways if you are looking for something dependent.
Namecheap is good. Their customer support has been reliable in two instances I needed it.
And I know you shouldn't use GoDaddy and Google domains. Also, any place which is going to lock your domain and data. Keep this in your basic checklist. :)
I would agree that you should not use GoDaddy for many reasons. However, whatever domain registar you use, you can use different DNS services with your domain regardless of domain registar. For example, you can use Cloudflare or AWS/GCP/Digital Ocean/Linode/etc. to actually host the DNS. I'd generally recommend that unless you happen to use a registar with a very robust DNS setup (like using Cloudflare as your registar.)
GoDaddy is a bottom of the barrel company. I have been buying my domains on Namecheap and using Cloudflare's nameservers for a while, with no issues whatsoever. I have heard good things about Porkbun too.
Registrar != nameserver, although they tend to provide one, they also tend to be complete crap IME.
Have a look at your hosting provider (which hopefully is not also your registrar). e.g I use Linode's nameservers which are pretty reliable and have a straightforward UI. All you need to do is point your registrar to a different name server.
Just put it on Cloudflare, you don't have to proxy it but just use Cloudflare as nameserver. There you can change everything you want.
Friends don't let friends GoDaddy.
I've never had a good experience using a registrar's DNS service for production. Point it at Cloudflare or HE or something.
I just don't get why dev people keep using Go Daddy after decades of bad customer service and poor product. Seriously, they aren't even cheap.
I lately got a lot of YouTube ads for GoDaddy and it’s hilarious that their main proposition is to “Make your business look more professional with custom domain emails and website”
professional!? Your name is GoDaddy and you want to look professional?
Try using a different, dedicated DNS provider first - no need to switch registrars. For example you could try (shameless plug) https://nanelo.com If you want, I can migrate everything for you and hook you up with a free account for now.
Many years ago I bought one domain from them (I didn't know better back them). I have little requirement for DNS service, I just have a couple of subdomains and for couple years I kept using godaddy. But every year it goes godaddy becomes worse. The UI has became slower, the "manage dns" requires more click to go to. So many anti pattern to try to push for some of their service (e.g.: email service, premium DNS? and what not).
It got to a point that even though I'd access godaddy twice a year it was a bad enough experience so I moved to another provider.
As others have already written: If you're stuck on GoDaddy, decouple and use a different DNS. Cloudflare is pretty good for that. Adding my vote for Namecheap for all the reasons given. I use their DNS as well, and it has worked well for me. I'm big on self-support, but the few times I've needed help from Namecheap they've been there for me.
Just use another DNS service, like Cloudflare? No need to transfer your entire domain just because their DNS is bad.
godaddy and namecheap. If you are using these two sites in some way and paying money, what you need to do as soon as possible is to transfer all your domains to another site and delete your account. As long as you keep using these idiots they will continue to grow more.
GoDaddy has always been like this, too – I remember helping people with downtime caused by their services 20 years ago (good job, business guy who picked them because he liked the soft-core pinup photos). You will never regret moving to a more competent company.
I felt the same way and transferred my domains to Uniregistry ... and then GoDaddy bought them.
Another day, another NoDaddy mishap. Best of luck getting it solved. If the recommendation is of any value, I've used joker.com (registrar providing free DNS services) for something like 20 years now. Not a single tech hiccup thus far.
Try GoMommy next time, surely they know what they are doing
Ugh. GoDaddy. I default to namecheap these days with cloudflare for the DNS. Works pretty well and is also, eh, cheap
Just point the nameservers to Cloudflare or wherever you are hosting your website.
I would never use GoDaddy for anything that's important. I sometimes use it for a $3 throwaway domain for a joke.
(And it goes without saying that no one should use Network Solutions either.)
I use Amazon Route 53 and haven't had any problems.
Is HN a GoDaddy support forum now, as well as a Stripe support forum?
Fair point, but for what it's worth, you can use a different DNS service even if you leave the domain registration with GoDaddy (or whoever). I have domains registered with GoDaddy, Namecheap, Amazon, Google, etc., but use Amazon Route 53 for all of my DNS (well, I think I finally got around to moving everything. Let's just say that everything important in on Route 53 at least).
That said there are plenty of good reasons to move away from GoDaddy. I have a few domains that at still with them just out of inertia (read: laziness) but I'll probably move them eventually. At the very least, it would be nice to consolidate all of my domains in one place.