Slack is offline

by sorosoon 10/31/2017, 11:01 PMwith 122 comments

by Arathornon 11/1/2017, 12:29 AM

This is probably preaching to the choir, but hosting your own FOSS chat is nowadays a very viable way to avoid being dependent on a centralised service like Slack. Your options include:

* Riot.im / Matrix.org (decentralised global network; e2e encryption; open protocol)

* Rocket.Chat (Meteor-based; focus on UX and feature)

* MatterMost.com (clone of Slack UI; open core license)

* Zulip.org (all about threads!)

* ...or indeed IRC or XMPP.

(disclaimer; I work on Matrix).

by nategrion 10/31/2017, 11:04 PM

Yo, people who like to complain that Slack just re-implements IRC... This Is Your Moment

by pkruminson 11/1/2017, 1:08 AM

I've switched to using TwistApp (https://www.twistapp.com) with my team. Unlike Slack where you have channels where everyone talks about everything, TwistApp bases conversations around threads. Every problem that's being worked on has its own thread. Once it's completed, I close and archive the threads. Very effective for getting things done as every task is isolated in a separate thread and discussions don't overlap.

Also read this post by Amir, the founder of TwistApp, "Why we're betting against real time messaging" - https://blog.doist.com/why-were-betting-against-real-time-te...

by cadron 10/31/2017, 11:01 PM

When the status page is returning a 500 error... not a good sign.

by carlcheneton 11/1/2017, 12:01 AM

You could use this time to read The Slack threat https://carlchenet.com/the-slack-threat/

by NightMKoderon 11/1/2017, 12:17 AM

I'm hoping they publish a public post-mortem. Learning from this kind of outage is the best kind experience for engineering - though it's far better when only staging goes down and not prod.

by eridiuson 10/31/2017, 11:06 PM

Hasn't Slack learned yet that you're supposed to host your status page on a different infrastructure?

by BrentOzaron 10/31/2017, 11:06 PM

And of course today's the first day we're using Slack for audience Q&A at a conference. 360 folks in a room now have to...raise their hands! So barbaric.

by kamilszybalskion 11/1/2017, 12:41 AM

Slack is currently down and I've realized, for better or worse, what Slack has really done.. It's created an expectation for immediacy. I thought about sending my question to someone via email but then just thought, "I'll wait for Slack to be back up, it'll be faster anyhow".

by alexasmythson 10/31/2017, 11:49 PM

I worked for BlackBerry when outages started to become a thing.

When your business motto is 'always on' - it's really, really bad to be 'off' - it's a deep transgression of the brand promise.

BB was structured poorly for this - they didn't grasp the concept of multiple nodes of redundancy very well. (Easy in hindsight).

But - we should all be impressed at how highly available Google, FB and some other brands are. That's impressive.

by a12lon 10/31/2017, 11:06 PM

Team: if you're reading this, get out the radios.

by oplavon 10/31/2017, 11:06 PM

Here's the incident page: https://status.slack.com/2017-10/8b0d4d44ea53726f

by kiloreuxon 10/31/2017, 11:05 PM

I just realized that being a remote team. I can't join any of my teammates. Neither see live changes to the infrastructure and the repositories.

The things we take for granted.

by westoncbon 11/1/2017, 12:57 AM

Maybe Slack decided to give us all a break for Halloween :)

Also curious: why is this so low on the front page? 250 points, posted an hour ago...

by philfreoon 10/31/2017, 11:06 PM

Reminder why your status page should be hosted in a very different way than your regular infrastructure... so you're way less likely to end up with issues on both at the same time.

I like how statuspage.io even has metastatuspage.com in case their primary domain/DNS/TLD has issues.

by nikolayon 11/1/2017, 12:18 AM

Nice! I wondered why my productivity suddenly doubled up!

by internalfxon 10/31/2017, 11:07 PM

My RocketChat server is running just fine ;P

by peterlkon 10/31/2017, 11:14 PM

This page seems to not be throwing 500s: https://status.slack.com/2017-10/8b0d4d44ea53726f

by SolaceQuantumon 11/1/2017, 12:08 AM

This is certainly scary for the Slack devs... Happy Halloween!

by chris_woton 10/31/2017, 11:44 PM

Causing chaos at my workplace. We have Slack integrated into our incident management solution... very, very unfortunate.

by akulbeon 10/31/2017, 11:20 PM

Slack DOWN! Productivity UP!

#jokingpeopleCOMEON

by quadrant6on 11/1/2017, 12:10 AM

Wow, talk about realising how much we rely on Slack.. suddenly I feel so disconnected and alone.

https://www.customd.com/articles/65/slack-is-down

by legoheadon 10/31/2017, 11:10 PM

don't push code at 4pm! and on Halloween, oof..

by jnaultyon 10/31/2017, 11:48 PM

  We are aware of connectivity issues and are actively lnvestigating.
  3:58 PM PDT・See in your timezone
They spelled investigating with a lower-case 'l' :\ Does that bug anyone other than me?

by _lce0on 11/1/2017, 1:23 AM

Why CPU goes like crazy every time slack loses connectivity?

You can easily test this by disconnecting from wifi. As soon as you're offline the fan starts spinning until you get your connection back.

by cheeriotyon 10/31/2017, 11:07 PM

That's why there's StatusPage.io :)

by jaredsohnon 11/1/2017, 1:08 AM

FYI, slack seems to be up again now (at least for me.)

by msarcheton 10/31/2017, 11:03 PM

not anymore? - EDIT: the status page was fine and then it wasn't.

by 4lch3m1ston 11/1/2017, 12:47 AM

I'm not really a Slack user, but isn't Keybase always an option?

by c0smicon 11/1/2017, 12:25 AM

Just a spooky coincidence it's on Halloween?

by internalfxon 10/31/2017, 11:08 PM

Is this getting flagged off of HN?

by orthoganolon 10/31/2017, 11:53 PM

How is there nothing on the front page of HN, slack being out for almost an hour now?

Given timeframe and upvotes, how is this not the top of HN?

by colecaon 10/31/2017, 11:04 PM

How can I tell my team that Slack is down? :-)

by artur_maklyon 11/1/2017, 12:21 AM

the loss of revenue.. is unquantifiable.

by Narzeruson 10/31/2017, 11:03 PM

O.o god help us

by partycoderon 11/1/2017, 12:25 AM

Slack has a nice market share, but also many competitors, many of them 100% ripoffs with the same features (to name a few, Attlassian HipChat and MS Teams... not to mention open source products).

Slack has been experiencing service degradation often lately, so I would not be surprised if people start switching.

In our team we already started looking for an alternative.