Irks me slightly that they use a 3rd-party°° FrontDoor[0] (chat via Slack) integration to talk to potential customers, instead of a proprietary implementation of their own platform.
Yes, it's technically a different thing (user->company instead of user->user) — but if they're advertising an expensive JS chat service, I would expect them to be showing that off front-and-center as a way to communicate with their support.
[0] - https://frontdoor.im
°° EDIT -- The creator responded below, showing that I am incorrect.
This looks really nice and something I'd be interested in, but I'm wondering how you arrived at the pricing model. $49 for 100 conversations seems steep to me and not something I could afford for smaller projects.
So if I have 100 users who each have one conversation, is that considered 100 conversations? If I have two users talking with each other, is that one conversation? I looked through the FAQ but can't quite understand the pricing model.
Also, when I click on "We can't afford TalkJS" in your FAQ, it expands the answer for the question.
Why did NSFW (porn) content come up when I clicked view demo?
From https://talkjs.com/hello/terms_and_privacy/
>> We do not promise that our software works or is good for anything at all.
Is this a joke?
Love this idea, but the price is just way too expensive. Anyone know of an open source alternative?
Congrats on launching, but why should I use you guys over https://smooch.io or https://sendbird.com
Please and thanks
Is that wine offer still open?
That pricing seems insane :o. Even on the lite setup, each conversation would need to have $2 in value, on the standard plan it would need $2.50 in value (I know there is an increase in features but an increase in price per conversation as well?). Although I am not quite sure what a conversation consists of -- it could be a chat between two people over any timespan, in which case it really isn't terrible?